SEIKO LIMITED WARRANTY
(this “Limited Warranty”)
[Applicable to retail purchases made from 7/1/24]
Thank you very much for choosing a Seiko watch.
Please read this Limited Warranty carefully before you use your Seiko watch as this Limited Warranty contains important information relating to your Limited Warranty and the proper use of your Seiko watch.
Warranty Disclaimers and Limitations
THIS SEIKO LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
Warrantor (“we”, “our” or “Seiko”) make no express warranties other than as expressly set forth in this warranty.
WE HEREBY DISCLAIM ANY AND ALL LIABILITY FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
THE REMEDIES IN THIS LIMITED WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE WARRANTED PRODUCT.
WE LIMIT THE DURATION AND REMEDIES OF ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THE EXPRESS LIMITED WARRANTY PROVIDED IN THIS LIMITED WARRANTY.
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Persons Entitled to Coverage
This Limited Warranty applies solely to “Seiko” branded products purchased directly from Seiko Watch of America LLC (“SWA”) through the seikousa.com website or from any SWA Authorized Dealer.
Period of Limited Warranty Coverage
We warrant your Seiko watch for three (3) years from the date of original purchase from Seiko or any authorized Seiko Dealer (the “Warranty Period”).
What this Limited Warranty Covers
We warrant that if your Seiko watch proves upon presentation by you to be defective in material or workmanship at any time during the Warranty Period, “Seiko” will adjust or repair your Seiko watch, including replacement parts of the movement, case, metal band, without charge, provided that the watch was used as indicated in the instruction manual. Notwithstanding anything to the contrary contained herein, you shall be responsible for any and all postage, insurance and shipping costs incurred in sending the watch to the SWA Service Center or any other Service Center listed in the International Service Network. “Seiko” hereby reserves the right to make substitutions of equal value and similar appearance.
Repairs Not Covered by this Limited Warranty
This Limited Warranty does not cover:
- the watch band made of a material other than metal, crystal, glass, battery, or any watch accessories, including, but not limited to, any pouch or belt attached to the watch;
- water damage (unless the watch is clearly designated on the back of the watch as water resistant);
- damages caused by wear and tear;
- scratches on the watch case or metal band caused by use;
- damage to the watch from acts of God or natural disaster, including, without limitation, damage from fire, floods, or earthquakes;
- damage to the watch while in possession of the consumer not resulting, in our sole opinion, from a defect in material or workmanship;
- damages caused by tampering with or opening the watch other than normal use; and damage to the watch from repairs performed by anyone other than the authorized SWA Service Center or any other Service Center listed in the International Service Network.
- This Limited Warranty is valid only if properly filled in and dated by the authorized Seiko dealer from whom the watch was purchased.
This Limited warranty does not affect specific legal rights of a consumer.
IF YOU WISH TO CARRY OUT A PERIODIC OVERHAUL OF YOUR WATCH EVEN IF IT DOESN’T HAVE ANY PROBLEMS, YOU WILL BE CHARGED FOR REPAIRS, EVEN WITHIN THE WARRANTY PERIOD.
THE TIME DIFFERENCES IN EACH COUNTRY AND/OR REGION ARE SUBJECT TO CHANGE ACCORDING TO THE GOVERNMENTS OF THE RESPECTIVE COUNTRIES OR REGIONS. IF YOUR WATCH IS A GPS WATCH, THIS LIMITED WARRANTY DOES NOT COVER CHANGES TO TIME ZONES OCCURRING AFTER THE DATE OF FINALIZATION OF WATCH SPECIFICATION. THE DATE OF FINALIZATION FOR YOUR MODEL OF WATCH CAN BE FOUND AT:
How to Get Service
To qualify for service under the Limited Warranty, you must, during the Warranty Period, send your watch together with the Certificate of Limited Warranty (which must be properly filled in by an authorized Seiko Dealer with the indicated information at the time of purchase) to the SWA Service Center located at 2 Park Way, Suite 2A, Upper Saddle River, New Jersey 07458 or any other Service Center listed in the International Service Network, which are listed at
www.seikowatches.com/global-en/customerservice/contact/servicecenter.
This Limited Warranty will not be honored if the purchaser has altered or tampered with the Limited Warranty Card. Photocopies of the Limited Warranty Card will not be honored.
How State Law Relates to this Limited Warranty
This Limited Warranty provides you specific legal rights, and you may also have other rights which vary from state to state.
Warrantor:
Seiko Watch of America LLC
2 Park Way, Suite 2A
Upper Saddle River, New Jersey 07458
Seiko Watch of America LLC
2 Park Way, Suite 2A
Upper Saddle River, New Jersey 07458
Or any other Service Center listed in the International Service Network.
The warranty is transferable.
How to Obtain a Printed Copy of this Limited Warranty
To obtain a printed copy of this Limited Warranty free of charge, please communicate your request to us by calling our Customer Relations Department at 800.722.4452, or you may send an email with your request to customerrelations@seikousa.com.
